Click here to return to the previous page.

            

The Plumtree Marketing Minute                                September 26, 2007 

 
            
In sales, people are taught to “sell the sizzle, not the steak.” Why? Because while the “nuts and bolts” features of your product or service are important, this is generally not what gets a prospect’s interest and makes the sale. People want to know the benefits of doing business with you. How will your product or service improve their lives?

If you’re having a hard time sorting out the features vs. the benefits of what you offer, give me a call. As your marketing writer I can help you determine the best message to communicate to each of your target audiences.


Linda Coss
949-699-2749

 

Benefits, Benefits, Benefits 

 

In real estate they say the three most important things are “location, location, location.” In marketing you could say its “benefits, benefits, benefits.” Why? Because all your potential customer really wants to know is “what’s in it for me?” You need to give a reason to buy that will make someone want to do business with you and not the competition. How will your product or service solve their problems, meet their needs or improve their life? Nothing else really matters.

 

Features vs. Benefits

 

Many business people make the mistake of focusing on their product’s features instead of its benefits. What’s the difference? A feature is a fact about the product, while a benefit explains or demonstrates how the product will benefit the customer. For example, “made of heavy-duty plastic” is a feature; “guaranteed unbreakable” is a benefit.

 

Put Your Benefits Front and Center

 

Every time I visit a website or pick up a flier whose headline reads “Welcome to XYZ Company” I cringe (well, actually, being a marketing copywriter, I see a sales opportunity). Why? Because “Welcome to XYZ Company” doesn’t tell me anything about the company, what they’re offering or why I might want to buy. Your company’s benefits (or implied benefits) should be blaring from the headlines and subheads of all your marketing materials.  

 

So take a good look at your marketing materials. If you’re focusing on features instead of benefits, it might be time for an overhaul!

 
Customer Spotlight:
Bodies by Bobby
 

Bobby Padilla is a personal trainer who helps people reach their fitness goals. His comprehensive exercise program gets results, while his positive, upbeat and encouraging style makes exercising an enjoyable experience for his clients.

 

When I sat down to write Bobby’s marketing materials I asked the question, “what is Bobby really selling?” Just like the local gym, he certainly isn’t selling hard work and exhausting exercise. When it comes right down to it, what Bobby is selling is a way for his clients to “Look Great, Feel Fabulous and Be Happy” – and this is what we focused on in his new marketing materials.

 

Click here to see the brochure I wrote for Bodies by Bobby.

 

 

 
© 2007 Linda Marienhoff Coss
 
 
 

About Linda

Linda Coss is a freelance marketing writer who helps businesses become more profitable by writing persuasive, targeted and effective messages for their brochures, websites, letters, ads, fliers, press releases, newsletters and other written materials.

 

Whether you need something written "from scratch" or want a professional to edit what you've created, Linda is your on-call marketing writer. 

 
For more information
click here or call 949-699-2749!